Privacy policy

Introduction

This Privacy Policy informs you of our policies regarding the collection, use and disclosure of your Personal Information when using our Website. Your information will not be shared or used by anyone except as described in this Privacy Policy.

We may use your Personal Information in order for you to use the Website and in order to make improvements from time to time. By using the Website, you agree to the collection and use of information in accordance with this Privacy Policy. 

 

 

Definitions

  1. Contact Information means your name, surname and your e-mail address.

  2. Non-Personal Information is information that does not personally identify an individual.

  3. Personal Information is information that could potentially identify an individual.

  4. Transaction Information means all information related to transactions that you conduct on the Website and your interactions with the Website.

 

 

Information we collect

We collect the following types of Personal Information through the Website:

  • Contact information

By voluntarily providing us with Personal Information, you are consenting to our use of it in accordance with this Privacy Policy. If you provide Personal Information to the Website, you acknowledge and agree that such Personal Information may be transferred from your current location to our servers and the authorized third parties referred to herein.

 

 

Computer information collected

  • Cookies: Our Site uses “Cookies” to identify the areas of our Site that you have visited. A Cookie is a small piece of data that may have a unique identifier stored on your computer or mobile device by your web browser, or by e-mails we send to you, or on our web pages. We use Cookies to personalize the content that you see on our Site. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access many of the features on our Site correctly. We never place Personal Information in Cookies.

  • Third party tracking tools: We also use third party tracking tools to improve the performance and features of our Site. These third party tracking tools are designed to collect only Non-Personal Information about your use of our Website. However, you understand that such tools are created and managed by parties outside our control. As such, we are not responsible for what information is actually captured by such third parties or how such third parties use and protect that information.

  • Remarketing tracking code: We use Remarketing with Facebook Pixels and Google AdWords to advertise on third party sites to you after you visited our Site. We and our third party vendors, like Google, use first party Cookies (such as the Google Analytics Cookie) and third party Cookies (such as the DoubleClick Cookie) to inform, optimize and serve ads based on your past visits to our Site. You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page.

  • Automatic information: We automatically receive information from your web browser or mobile device. This information includes the name of the website from which you entered our Site, if any, as well as the name of the website to which you're headed when you leave our Site. This information also includes the Internet Protocol (IP) address of your computer/proxy server that you use to access the Internet, your location, access times, your Internet provider name, web browser type, type of mobile device, and computer operating system. We use all of this information to analyze trends among our users to help improve our Website.

 

 

How we use your information

We use the information we receive from you to:

  • Operate and improve the Website

  • Aggregate data

  • Target marketing and advertising campaigns

  • Provide technical support and customer service

 

 

How we share your information

We may share your Personal Information, information in the “Computer information” section with third parties for the purpose of technical management of the Website, to track critical retention metrics, and to perform marketing campaigns for Fractas.

We share Personal Information with third parties who provide services to us, such as data collection, reporting, ad response measurement, and site analytics, as well as assistance with delivery of relevant marketing messages and advertisements. These third parties may view, edit, or set their own Cookies. We may also share Personal Information with independents third parties for the purpose of providing you with advertising materials of their services or products that may be targeted toward your interests. We and our third-party service providers, advertisers, and/or partners may also place web beacons for these third parties. The use of these technologies by these third parties is subject to their own privacy policies and is not covered by this Privacy Policy.

We may disclose your Personal Information to comply with laws and to respond to lawful requests and legal process, to protect the rights and property of Fractas, our agents and customers, and others, including to enforce our agreements, policies, and terms of use, and in an emergency to protect the personal safety of Fractas, its customers, or any person.

We may disclose or transfer your Personal Information to a third party if we sell, transfer, divest, or disclose all or a portion of our business or assets to another company in connection with or during negotiation of any merger, financing, acquisition, bankruptcy, dissolution, transaction, or proceeding.

We may share aggregate statistical data for the improvement of services offered by our Sites. We may also share Non-Personal Information with third parties in our discretion, including to third party analytics sites in order to receive reports regarding our user base as a whole.

In the event that your Personal Information is to be shared in any manner other than as provided in our Privacy Policy, we shall provide you with notice of how your Personal Information will be shared and give you the opportunity to opt out. Please note that continued usage after such notice constitutes consent to the use of the Information in the manner provided in the notice.

 

 

Storage and security

The security of your information is a serious issue for us and we are committed to protect the information we receive from you. We use reasonable security measures to protect against the loss, misuse and alteration of your information under our control. Notwithstanding such measures, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the security of any information transmitted to or from the Website, including your Personal Information. We also are not responsible for the actions of any third parties that may receive any such information.

WE ASSUME NO LIABILITY OR RESPONSIBILITY FOR DISCLOSURE OF YOUR INFORMATION DUE TO ERRORS IN TRANSMISSION, UNAUTHORIZED THIRD-PARTY ACCESS, OR OTHER CAUSES BEYOND OUR CONTROL.

We will retain Personal Information only as long needed for our internal processes and to comply with applicable laws. We will then destroy or render unreadable any such information upon disposal.

You play an important role in keeping your Personal Information secure and you should not share your user name, password, or other security information for your Account with anyone. If we receive instructions using your user name and password, we will consider that you have authorized the instructions.

 

 

Links to other Sites

Our Website may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

 

 

Protecting your child’s privacy

Our Website does not address anyone under the age of 13 (“Children”).

We do not knowingly collect Personal Information from children under 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Information, please contact us. If we discover that a Children under 13 has provided us with Personal Information, we will delete such information from our servers immediately.

 

 

Customer Testimonials on our page

We post customer testimonials on our Websites, which may contain Personal Information. We obtain each customer’s consent via email prior to posting the customer’s name and testimonial.

 

 

Who may receive my personal data?

Your personal data is accessible to few members of Fractas’s staff who are responsible for maintaining and improving our Website and our business processes.

 

 

Privacy policy updates

We reserve the right, at our sole discretion, to modify or replace this Privacy Policy at any time. You understand that it is your obligation to make sure that the e-mail you provided is operational and that e-mails from us will not be redirected to your spam folder.

You are free to decide whether or not to accept a modified version of this Privacy Policy, but accepting this Policy, as modified, is required for you to continue using our Website. If you do not agree to the terms of this Privacy Policy or any modified version of this Privacy Policy, your sole recourse is to terminate your use of the Website.

 

 

Contact Us

If you have any questions about this Privacy Policy or about accessing, changing, or deleting your Personal Information, contact us at privacy@fractas.com.